Kirsten Johnson Moore, Senior Consultant
Former Chief Nursing Officer: Kirsten began her nursing career at Duke University Medical Center after graduating from nursing school. From there, Kirsten held progressive leadership roles at several major medical centers and institutions, from frontline care staff to Vice President and Chief Nursing Officer. Kirsten is a highly visible and business-oriented leader who generates results through collaborative relationships, teamwork, and innovative problem solving approaches. Her strengths include, but are not limited to, leadership and organizational development; labor and employee relations; client relationship development and management; and human performance improvement. These skills resulted in quantifiable improvements in staffing, employee and patient satisfaction; and organization performance.
In addition to her academic, frontline care, and senior leadership roles, Kirsten has extensive experience leading multi-disciplinary teams in both the in-patient and out-patient arena. She possesses a transformational leadership style with strong team building and communication skills. Her engaging style allows her to connect with employees and managers using evidence-based principles in order to facilitate positive change in the workplace.
Kirsten’s clinical and leadership experiences provide an understanding of the dynamic healthcare environment that employees and managers face daily, an environment that can place an organization at risk for unionization. This allows her to devise a strategy to affect cultural change and assist leadership teams in preserving their direct relationship with the employee, ultimately resulting in the restoration of a union free employment environment.
Kirsten earned a Bachelor of Science in Nursing from Russell Sage College; Master of Science in Nursing at the University of North Carolina, Chapel Hill; and Doctorate of Nursing Practice in Executive Leadership from Drexel University College of Nursing and Health Professions. She has been recognized nationally for her work and research in healthcare efficacy, and continues to advocate for healthcare policy change. In addition to her consulting and community work, Kirsten is an avid outdoors enthusiast and enjoys traveling and attending a good Zumba class in her spare time.
Our employees ultimately voted to overwhelmingly defeat the Teamsters 43-no to 3-yes that allows us to continue to work directly with our employees in their best interest giving the us the opportunity to make things right.”
-WS, Director of HR
In my prior article, “The Secret Sauce of Maintaining a Great Place to Work,” there were five ingredients needed for an optimal work environment. One ingredient, “creating an avenue for employees to participate in decision-making on matters that affect their work,”...
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Employers often ask, “What can we do to keep our employees happy and to prevent union organizing?” Clients often think their efforts will be time intensive, expensive, and will require a ton of resources. The truth is quite the opposite! The “recipe” for keeping your employees happy is quite simple and often inexpensive.